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Group Analysis, Vol. 38, No. 2, 203-218 (2005)
DOI: 10.1177/0533316405052379

On the Job after 9/11: Looking at Worker’s Block Through a Group Lens

Jeffrey Kleinberg

New York City, JKleinberg{at}aol.com

The terror attacks of 11 September 2001 have produced a posttraumatic effect in many workers. They have developed what the author defines as ‘Worker’s Block’, an emotional disengagement from their job. The author suggests that factors contributing to this vocational crisis include the nature of the stressor, deficits in the individual’s resiliency and the hardiness of one’s employer. From his group-centered perspective, the author discusses ways to strengthen individuals and their organizations in order to minimize the damaging effects of future attacks on the workforce.

Key Words: Worker’s Block • trauma • terror attacks • organizations • workforce


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